Return Policy

DUE TO COVID, WE DO NOT OFFER RETURNS OR EXCHANGES AT THIS TIME.

PLEASE NOTE: We DO NOT offer refunds, we also DO NOT exchange &/or offer refunds on SALE/FLASH SALE ITEMS, FINAL SALE, &/OR ITEMS DAMAGED AT THE HANDS OF CUSTOMERS (as all of our items are inspected and shipped in pristine and ready-to-use and ready-to-wear condition). If you receive an incorrect or defective product as a result of our error we will pay for return shipping costs.

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Before mailing your item(s) back to us, please be sure to make contact with us by sending us an email at devanelanedecor@gmail.com with your full name, order number, photo of defective item, and your reason for returning the item(s) in order to receive your merchandise credit or exchange if applicable. Once your package is received and processed, please allow up to 7-10 business days (excluding holidays and weekends) for our Returns Department to process your returned item(s). Once this process is complete, your merchandise credit will be issued via e-gift card, and that e-gift card will be issued via e-mail only to the e-mail address on file with us, and which was used at the time of purchase.

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Devane Lane Decor LLC reserves the right to refuse &/or reject any merchandise deemed unworthy of merchandise credit including but not limited to excessive returns &/or potential fraudulent or criminal activity, as well as merchandise damaged by customer &/or no longer in wearable or sellable condition. In any of the above instances, item(s) will be returned to customer, and issuance of merchandise credit will be void.

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PLEASE NOTE: merchandise credit can be used towards all purchases and the best part is, it NEVER expires.